- AI receptionist
- An AI-powered phone agent that answers calls, asks qualifying questions, books appointments into your calendar, and logs the call details automatically. It runs on servers we control — not a third-party voice service — so you're not dependent on an external vendor.
- RAG chat (Retrieval-Augmented Generation)
- A type of AI chat assistant that can only answer questions using your actual business content — your service descriptions, policies, pricing ranges, and FAQs. It can't make things up because it only looks in your approved knowledge base. When it doesn't know something, it says so and captures the visitor's contact details.
- GEO (Generative Engine Optimization)
- Getting your business to appear when people ask AI tools (like ChatGPT or Perplexity) who to call for a specific service. Similar to traditional SEO but for AI-generated answers. We do this by building authoritative, well-structured service pages that AI systems cite.
- CRM
- Customer Relationship Management — the software that tracks every lead, what stage they're at, who owns the follow-up, and what the outcome was. Think of it as a live scoreboard for your sales pipeline.
- Speed-to-lead
- The time between when a prospect submits a form or calls and when someone responds. The faster you respond, the higher your chances of winning the job. The AI receptionist and chat handle this instantly.
- CRO (Conversion Rate Optimization)
- The process of testing small changes to your website to figure out which version books more leads. We run structured experiments so decisions are based on real data, not guesses.